Job Description

Reporting to the Director, Oracle Cloud HCM, the Oracle Cloud HCM Analyst will serve as the first point of contact for Oracle Cloud HCM processes, procedures and support for the Davidson community.

• Provide support for the daily operations of HCM in Oracle Cloud, including but not limited to Core HR, Benefits, Talent Management, Compensation, Absence Management, Security Access and other Oracle HCM modules.
• Acts as the liaison between the operational or functional users areas and subject matter experts/technical staff.
• Perform assigned activities involving decision support systems, query and reporting, including developing Oracle HCM reporting/analytics specifications and deliverables in Oracle BI Publisher (BIP and Oracle Transactional Business Intelligence (OTBI).
• Under the guidance of the Director, performs system maintenance, including overseeing assisting in the review, testing and implementation of system upgrades or patches. Documents results of testing.
• Collaborates with functional and technical staff to coordinate application of upgrades and/or fixes.
• Troubleshoots issues, finds opportunities for efficiencies, coordinates with applicable teams and the Director to improve overall system performance.
• Creates detailed functional documentation for customers as well as high-level technical specs for the system owners and developers for all updates or enhancements to the functionality.
• Perform audits on HR processes, documents and data. Take action that is consistent with available facts, constraints and consequences.
• Under the guidance of the Director, provides detailed requirements for product development evaluates development projects and guides tailoring of the development process to meet project needs.
• Conduct training; Develop user procedures and guidelines, training new system users and current clients on new processes/functionality.
• Recommend process/customer service improvements, innovative solutions, which must be approved by appropriate leadership prior to implementation.
• Special projects and other duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Human Resources, or related field.
• Minimum of 3 years related experience.
• Advanced Excel skills.

Preferred Experience

• Advanced computing skills, SQL skills, and proficient use of report writer tools. Experience with Data Warehouse desirable.
• Experience with Oracle HCM reporting, including OTBI and BIP.
• Familiarity with Oracle HCM workflows and approval processes.

Prior Work Experience

• Functional knowledge of HR processes and best practices-compensation, benefits, payroll, etc.
• Experience working with Oracle HCM (1+ years experience) or similar HRIS applications (3+ years experience), including Recruiting, Payroll, Compensation and Core HR.
• Familiarity with test scripts and documenting and testing updates and upgrades.
• Ability to gather and analyze business requirements and translate them into system configurations.
• Knowledge of and familiarity with various employment and labor laws and related compliance and reporting requirements (e.g. ACA/Form 1095C, ERISA, COBRA, FLSA, FMLA) is a plus.

Knowledge, Skills & Training

• Positive attitude, balanced temperament, strong sense of humor, and commitment to working successfully as part of a hard-working and cohesive HR team dedicated to the mission of the organization.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Highest degrees of integrity and the ability to exercise discretionary judgment, handle confidential information and identify priorities within multiple assignments with diplomacy.
• Extreme accuracy and attention to detail, the ability to handle confidential information, excellent communication and mathematical skills.
• Ability to multi-task effortlessly in a hectic, team-based environment, and the willingness to provide courteous services to all campus constituents.
• Strong analytical, decision making and problem-solving skills.
• Must be able to work well with all levels of employees, be flexible in nature, have sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization.
• Must have a passion for excellent customer service and commitment to exceptional quality.
• Ability to exercise discretionary judgment, handle confidential information and identify priorities within multiple assignments with diplomacy.

As a part of your application materials, a resume and cover letter are required. Information about how to submit the application documents can be found at .

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