Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma.
Looking for someone that wants to make a difference and values working in a Customer Service department with a culture that instills in each employee the feeling of respect, trust, performance, collaboration, responsibility, accountability and commitment.
This position will work 40 hours per week.
Equal Opportunity Employer - Minority/Female/Disability/Veteran
DUTIES:
The Customer Service Department is a team of professionals devoted to improving the experience of various constituents (Individual New Sales, Subscribers/Members, Discount Plan Holders, Providers, Clients, Brokers and internal DDOK staff) in Oklahoma and throughout the Continental United States. The various constituents call to resolve issues concerning their dental benefits, enrollment, and website issues. As such, answering the phone is one of the key components of this department. Employees in the Customer Service Department, as the Operator for the organization, render assistance, answer questions and represent the company as the 'Face' of DDOK, specifically as dental benefit experts. Successful team members demonstrate superior customer service skills and are adept at typing, verbal communication, telephone communication, numeric reasoning and computer skills. Reliability is also a key requirement for Customer Service team members.
Great service means managing the relationships, the experience must be more personable and personalized; valuing the customer's intelligence and reducing the effort that they must make to communicate with you and resolve their issues.
Effort reduction for the customer is the goal. Customer service representatives help customers do this by being good troubleshooters, shielding customers from the complexities on the back-end, and helping them navigate complexities on the front-end. Breaking down and simplifying complexity.
QUALIFICATIONS:
...Job Title: Sheet Metal Fabricator Location: Houston TX Job Type: Fulltime Job Description: Job Overview We are seeking a skilled Metal Fabricator to join our dynamic team. The ideal candidate will have experience in working...
...Temporary Taverna Banfi Restaurant Midday Backwait, The Statler Hotel The Statler Hotel at Cornell University is delighted to announce... ...in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. Cornell...
...At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the...
...our team! You will perform clerical and administrative functions in order to drive company success. We are a family owned Jewish funeral home, predominantly serving the metropolitan tri-state area, as well as any other in and out of state needs since 1953. Our ideal...
Salesforce Health Cloud at an Architect (Level W2 only )Location: RemoteContract:6+ monthsOur client, a global IT organization, are hiring a Salesforce Health Cloud Architect to join their team on a minimum six month contract working remotely within the U.S. The...