Remote Live Agent Chat Job at Dexcom, Inc., San Diego, TX

WFZkM0JwTGVDUFArSTlwMW82SmhsUUhHQ3c9PQ==
  • Dexcom, Inc.
  • San Diego, TX

Job Description

This is a remote position.

JOB DESCRIPTION 

We at Dexcom, Inc. seek a dynamic and motivated Remote Chat Agent to join their team. As a Chat Agent, you will be responsible for engaging with customers through online chat platforms, providing product information, processing orders, and resolving any customer inquiries or issues promptly and professionally. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving. Previous experience in sales or customer service is preferred but not required. This is a fantastic opportunity for someone looking to start or further their career in the customer service industry. We want to hear from you if you are passionate about delivering exceptional customer service and thrive in a fast-paced, online environment! Apply now to join a dynamic team and grow with our clients.

JOB RESPONSIBILITIES 

  • Drive online sales through effective customer engagement and innovative digital strategies.
  • Manage customer inquiries, provide product information, and resolve any issues promptly.
  • Monitor sales performance, identifying trends and opportunities for growth.
  • Work closely with the marketing team to develop and execute online sales campaigns.
  • Ensure the online store is always up-to-date with accurate product information and pricing.


Requirements

  • Good typing skills to keep response times low.
  • Multitasking skills.
  • Language and communication skills.
  • Mastery of positive language.
  • Knowledge of the features offered by your live chat solution.
  • High school diploma or GED.
  • On-the-job training.
  • Knowledge of industry or software.
  • Vendor certification for the product.
  • Proficiency with live chat platforms.
  • Patience and strong customer service skills.


Benefits

  • Competitive Salary
  • 401k Savings plan with company matching
  • Pension plan
  • Paid vacation time
  • Paid Holiday time
  • Many more.


Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

CARFAX

Accounts Receivable Manager Job at CARFAX

DescriptionJoin Team CARFAX as a Manager- Accounts Receivable Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about... 

Advatix, Inc.

Warehouse Associate Job at Advatix, Inc.

 ...Contingent FC Operations Associate Role Summary Our client is seeking a Contingent FC Operations Associate to join their rapidly...  ...High school diploma or GED or three years of relevant warehouse experience required Previous warehouse experience preferred... 

Governors State University

AY24-25 Theatre, Music, Dance Stage Manager Job at Governors State University

 ...Performance Studies (TAPS) program Production Manager is responsible for the performance of a...  ..., supervisory, organizational, and assisted support duties as they relate to the three...  ...selection of design, directing, consulting, and stage management staff as required per... 

Victor Valley College

Part-Time Faculty, Anthropology Job at Victor Valley College

 ...Part-Time Faculty, Anthropology Victor Valley College Salary: $72.00 - $79.00 Hourly Job Type: Part-time Job Number: 2798723 Location: CA 92395, CA Department: Anthropology Closing: Continuous Basic Functions This is a continuous... 

Johnson and Johnson

Regional Business Director - Philadelphia, PA - Johnson & Johnson MedTech, Electrophysiology Job at Johnson and Johnson

Johnson and Johnson is currently seeking a Regional Business Director to support MedTech (Electrophysiology) in the Philadelphia, PA region. At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where...