Phone Triage Nurse Job at Trinity Employment Specialists, Tulsa, OK

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  • Trinity Employment Specialists
  • Tulsa, OK

Job Description

Triage Nurse | Tulsa, OK 

$16-$18/HR, DOE

Overview: We are seeking a competent Triage Nurse with proficiency in phone triage, coupled with 1-2 years of experience in a medical office environment. The ideal candidate should possess basic knowledge of medications and be capable of effective communication with physicians. This role primarily involves assessing patient needs over the phone, providing medical advice, and coordinating care under the guidance of healthcare providers.

Key Responsibilities:

  1. Conduct thorough phone assessments to evaluate patient symptoms and determine appropriate care pathways.
  2. Provide accurate medical advice to patients based on established protocols and escalate urgent cases to physicians when necessary.
  3. Collaborate closely with healthcare professionals to ensure seamless coordination of patient care.
  4. Document patient interactions and interventions accurately in electronic health records (EHR) system.
  5. Possess basic understanding of medications to aid in patient education and adherence support.
  6. Communicate effectively with physicians to relay patient information, seek guidance, and facilitate decision-making.
  7. Prioritize patient needs based on severity of symptoms and available resources.
  8. Assist with administrative tasks such as appointment scheduling, medication refills, and medical record management.
  9. Maintain patient confidentiality and adhere to all HIPAA regulations.
  10. Participate in training sessions to enhance skills and stay updated on medical protocols.

Qualifications:

  1. Medical Assistant Registration or Certification Preferred. 
  2. Minimum of 1-2 years of experience in a medical office setting.
  3. Proficiency in phone triage techniques and telemedicine.
  4. Basic knowledge of medications and ability to educate patients.
  5. Strong communication skills, with the capability to interact effectively with physicians and patients.
  6. Familiarity with electronic health records (EHR) systems.
  7. Ability to multitask and prioritize in a fast-paced environment.

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HS Diploma or Equivalent

Minimum of 1-2 years of experience in a medical office setting.

* Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.
* Record patients' medical information and vital signs.
* Administer medications to patients and monitor patients for reactions or side effects.
* Maintain accurate, detailed reports and records.
* Monitor, record, and report symptoms or changes in patients' conditions.
* Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.
* Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
* Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.
* Monitor all aspects of patient care, including diet and physical activity.
* Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.
* Modify patient treatment plans as indicated by patients' responses and conditions.
* Conduct specified laboratory tests.
* Observe nurses and visit patients to ensure proper nursing care.
* Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems.
* Work with individuals, groups, or families to plan or implement programs designed to improve the overall health of communities.
* Prepare patients for and assist with examinations or treatments.
* Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.
* Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.
* Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.
* Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.
* Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.
* Administer local, inhalation, intravenous, or other anesthetics.
* Provide or arrange for training or instruction of auxiliary personnel or students.
* Refer students or patients to specialized health resources or community agencies furnishing assistance.
* Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.
* Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.
* Inform physician of patient's condition during anesthesia.
* Engage in research activities related to nursing.
* Interview patients to obtain medical information and measure their vital signs, weight, and height.
* Clean and sterilize instruments and dispose of contaminated supplies.
* Record patients' medical history, vital statistics, or information such as test results in medical records.
* Explain treatment procedures, medications, diets, or physicians' instructions to patients.
* Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
* Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
* Show patients to examination rooms and prepare them for the physician.
* Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
* Perform routine laboratory tests and sample analyses.
* Greet and log in patients arriving at office or clinic.
* Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
* Prepare and administer medications as directed by a physician.
* Authorize drug refills and provide prescription information to pharmacies.
* Change dressings on wounds.
* Schedule appointments for patients.
* Inventory and order medical, lab, or office supplies or equipment.
* Contact medical facilities or departments to schedule patients for tests or admission.
* Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
* Set up medical laboratory equipment.
* Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Job Tags

Full time, Local area, Immediate start,

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