Live Chat Support Specialist Job at Bold Gold Media, Scranton, PA

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  • Bold Gold Media
  • Scranton, PA

Job Description

Full Time Live Chat Support Specialist

We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.

Responsibilities:

  • Provide live chat support to customers via our website
  • Answer questions about products and services
  • Resolve customer issues and complaints
  • Track and manage customer interactions
  • Provide feedback to the team on customer feedback

Qualifications:

  • 1-3 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Proficiency in Microsoft Office Suite
  • Knowledge of live chat software

To apply for this position, please send your resume and cover letter to [email protected] We will review all applications and contact the most qualified candidates for an interview.

 

Job Tags

Full time,

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