Host/Hostess Job at The Onion Tree, New York, NY

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  • The Onion Tree
  • New York, NY

Job Description

We are a busy restaurant and have an open role for host/hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Additionally, our hosts aid the waitstaff as needed with running food and bussing. Our team is comprised of energetic individuals who are passionate about hospitality and food. It is a very positive work environment and everyone enjoys being a part of The Onion Tree!

Host/Hostess Responsibilities:

  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu.
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.

Host/Hostess Requirements:

  • High school diploma or equivalent preferred.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Does high-quality work while unsupervised.
  • Able to work in a standing position for long periods of time.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.
  • Able to work in a busy restaurant environment.
  • Restaurant experience a plus.

The Onion Tree is a sophisticated and Down-to-Earth restaurant created and operated by husband and wife team - Chef Jay and Raquel Jadeja. Serving elevated Indian cuisine in a laid-back atmosphere, Chef Jay takes both a Modern and Regional approach. A fun twist to the menu includes the couple's famed traditional (and not so traditional) Pizza Napolitana including Pizza Margherita, Quattro Formaggio, Chicken Tikka Masala Pizza and more. Beyond the flavorful and unique menu, The Onion Tree is known for its warm and caring hospitality and charm.

Job Tags

Full time, Part time, Shift work,

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