Events Coordinator Job at Hyatt, Bethesda, MD

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  • Hyatt
  • Bethesda, MD

Job Description

Summary

Opportunity:  Event Coordinator

To provide efficient and accurate administrative and coordinator support for event planning functions in support of property sales leaders. 

Potential Career Path

Sales Manager - Director of Sales or General Manager

Essential Job Functions

  • Serve as meeting planning advocate and liaison to all operational departments.
  • Prepare detailed resumes for groups prior to arrival and review resumes and banquet event orders (BEO’s) during weekly meetings.
  • Ensure all site inspections and client visits to the hotel are successful by planning and communicating accurate details in advance to all departments.
  • Coordinate and verify all aspects of conferences to include but not limited to food and beverage, banquet set-up, room requirements such as: lighting, temperature, AV equipment and internet, entertainment and leisure activities, billing, décor and other duties to meet client expectations and hotel standards.
  • Work to continually improve Guest Voice scores through establishing good rapport with the client and being readily available for the guest during conferences.
  • Conduct formal pre and post conference meetings when agreeable with the client.
  • Ensure banquet event orders are accurate and provide all relevant information to departments in a timely manner.
  • Maintain knowledge of departmental revenue and up sells as opportunities become available.  
  • Partner with operational team to identify and resolve issues for all groups to ensure customer satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous hotel or sales experience preferred, but not required.

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays, weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Job Tags

Holiday work, Weekend work,

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