Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
Established in 1992, Anda Inc. is an independent wholly owned subsidiary of Teva Pharmaceutical Industries Ltd., and is one of the leading pharmaceutical distributors within the United States, Puerto Rico and the U.S. Virgin Islands. We provide distribution services to customers that span across all trade classes within the healthcare supply chain. Our portfolio of products includes generic, brand and specialty pharmaceuticals, injectables, vaccines/biologicals, diagnostic tests, medical & surgical supplies, OTC products, vitamins & nutritional supplements as well as Rx and OTC pet medications. At Anda we are committed to provide our customers with the reliable and trusted service needed to support their businesses and most importantly, the needs of their patients. Our team operates with an unmatched sense of urgency and we pride ourselves in our willingness and ability to do what it takes to get our customers what they need, when they need it.
The Collections Manager is responsible for managing the collection activities of the company. This includes developing and implementing strategies to improve collection processes, resolving disputes and customer service issues, and maintaining accurate records. The AR Manager will lead a team of approximately 10 people for recruitment, training, motivation, growth and retention.
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
• Negotiate and approve payment plans with customers in cases of non-payment.
• Set payment collection goals and targets for the department.
• Ensure the accurate and timely invoicing of customers.
• Create and implement strategies to improve the collection of past due amounts.
• Prepare and analyze the aging and collection reports to identify trends and recommend strategies.
• Monitor and manage delinquent accounts.
• Ensure maximum efforts have been taken before writing the account off to bad debt.
• Maintain a working knowledge of applicable laws, regulations, and compliance standards.
• Develop and implement the collection policies and procedures to improve collection processes.
• Communicate with customers to keep them informed of collection activity.
• Various credit or other projects as assigned by the Associate Director.
• Handle customer inquiries and disputes.
Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
Education/Certification/Experience:
• Minimum of 5 years of Credit/Collection and Management Experience.
• HS Diploma Required, Bachelor’s degree preferred
Skills/Knowledge/Abilities:
• Proficient in Excel.
• Experience with JDE.
• Must be detailed oriented.
• Must possess advanced analytical skills.
• Excellent, customer-friendly communicator.
• Must be able to handle stressful customer situations in a calm, controlled and professional manner with a customer service focus.
• Strong customer service focus.
• Excellent written, oral and interpersonal communication skills.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Strong teamwork skills with the ability to establish and maintain positive and effecting working relationships with multiple departments.
• Excellent time management, analytical and organizational skills.
• Must be able to work well in a team environment, including the identification of employee workload, follow up on open items and assistance with escalated situations.
We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
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